Moving is stressful. That’s what professional removalists are there for – they make the moving process easy and seamless by providing the equipment you need, as well as an extra set of hands.
But just because you’ve hired a removalist, it does not mean you can sit back and relax. You need to do your research months before your actual move to give you time to compare and look for the best removalists. Without doing your research, you could easily fall into hidden traps that make your move disastrous and the money you spent hiring their services flush down the drain.
Don’t let this happen to you. Make sure you take note of the following traps to avoid.
Extra Charges
This is one of the most common hidden traps of hiring a so-called professional removalist that you must avoid. When discussing rates and getting a quote for the job, you need to be upfront to your removalist about questions when it comes to fees and other costs. You need to make sure that any of the agreed rates will be final and that you won’t have to pay any extra charges, especially upon moving day.
When it comes to getting a quote for your move, make sure that the rate includes the professional charge for the move and the insurance. You already have a lot on your plate when it comes to managing your move; you don’t need to deal with additional charges and hidden fees.
Confusing Quotes
In relation to the hidden trap mentioned above, it is worth noting that the removalist company should be very upfront when giving you a quote for their service. The quote must include a breakdown of the services they offer and are included in the quoted package. Otherwise, feel free to ask for a breakdown of services so you know what services you are paying for and can expect from them.
It also helps to know the full details of the quote so you can prepare ahead of time, should you need to hire additional services. For example, you have to verify if the quote includes packing services. If not, then you can prepare the essential supplies you need for packing weeks before the move.
False Claims/Advertising
It is not uncommon for companies to exaggerate a little when advertising their products or services. However, you must draw the line when it comes to deception. Is your removalist making false promises that they are unable to deliver?
For example, the removalist claims to have a team of professional movers to handle the packing and transport of your personal items. In reality, they subcontract the job to another team. This is a potentially dangerous move because the removalist you hire lacks the accountability when it comes to the care of your personal items.
Make sure that your removalist has a team of professional movers, instead of part-time employees who might lack training and experience when it comes to transporting goods. You need to work with a removalist who has accountability when it comes to providing their services.
Lack of Commitment to Schedule
Time is a valuable resource when you are moving. As a customer, you book your removalist for a specific time and day. But one of the most common hidden traps when working with a removalist is when they fail to commit to the agreed schedule.
As a result, you sit for hours waiting for the moving team to arrive. You’re already stressed and the delay is causing you to become more anxious. Your friends and family are inconvenienced and all other professionals you’ve hired for the day are held up.
Before you hire a removalist to help you, make sure they are professional enough to stick to the agreed schedule. Your schedule is busy enough as it is and you have lots to take care of when you arrive at your new place. You don’t need to deal with the extra unnecessary stress of delays from your removalist.
Choose Your Removalist Wisely
You can save yourself from the hassle of dealing with these hidden traps by paying due diligence when searching for a company to hire. You can’t always rely on what their website claims – make sure you seek the opinion of those that have worked with the removalists before. You want honest and actual feedback from previous clients so you can get an accurate assessment of the quality of their service.
A removalist company like Instamove can spare you from the hassle of getting your items damaged, miscommunication, or huge waiting times. You won’t have to deal with these hidden traps because they are transparent with every aspect of the job. Therefore, you always know what to expect.
Before you choose which removalist to work with, here are some questions to ask:
- Are there additional or hidden costs?
- How do you make sure that there are no delays during the move?
- How do you make sure that my personal items won’t be damaged?
- How much insurance coverage do you offer?
- Can I read reviews from your previous clients?
Make sure you give yourself enough time to research and compare your options. This will give you enough time to gather the information you need to make this crucial decision. When all factors are considered, you’ll be more confident with your choice.
